Preferred Maketing Associates (PMA)
Monday - Thursday:
8 am - 4:45 pm
8 am - 12:30 pm
BlueCross BlueShield of Nebraska


Updates to COVID-19 and Telehealth Benefits

Since early March, at the onset of the COVID-19 pandemic, Blue Cross and Blue Shield of Nebraska's (BCBSNE) focus has been on the safety and wellbeing of our customers - ensuring our members have access to the care they need, while at the same time helping ease the burden being placed on our providers.

This communication provides you with important COVID-19 benefit updates.

Testing and treatment of COVID-19

For the last three months, we have waived member cost shares on all in-network services (both inpatient and outpatient) related to COVID-19 testing and treatment. We are pleased to announce that we will continue with the waiver of member cost shares for these services through Sept. 30, 2020.


In addition, member cost shares will continue to be waived for all in-network telehealth visits directly related to a COVID-19 diagnosis through Sept. 30, 2020. For all other covered telehealth services, including behavioral health, beginning July 1, 2020, normal plan cost shares will once again apply.

Please communicate these upcoming benefit changes with your employees as soon as possible.

Important note if your group is self-funded: If you wish to continue to waive member cost shares for telehealth related to a diagnosis of COVID-19, please reach out to your BCBSNE account team by June 12, 2020.

If you have any questions about these upcoming changes, please contact your broker or a member of your BCBSNE sales or account team.


            Clarification on Limited Special Enrollment Period  (192 kb)
            Coverage Updates & Limited Special Enrollment Period  (193 kb)
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