you, we are concerned about the health and safety of our members during
the ongoing COVID-19 outbreak. We want to keep you updated on the
status of our member outreach.
increase diagnosis and fight the spread of illness, we have updated our
coverage policy. These updates include services obtained 3/1/2020 or
later. All updates remain in effect until further notice.
COVID-19 diagnostic test
is covered as preventive care, at no cost to members
coverage with no member cost-sharing
prior authorization required
is covered regardless of network
Early medication refill
authorization for members who are impacted by the outbreak
transportation will be extended to all members
Ride limits for
non-emergency transportation are waived
100% coverage for all
telehealth costs incurred in connection with COVID-19 testing and
have issued communications to our members providing them with a list of
resources that include the CDC, local and state departments of health,
and any applicable resources on their health system's website. You can
read our full blog here.
are directing our members to contact their doctor's office, an urgent
care facility, or emergency department via phone before going in if they
are concerned they may have contracted COVID-19, or to call us for help.
you for your partnership. If you have questions about what services are
covered for members, please email the Broker Service Unit at firstname.lastname@example.org
or call us at 888-325-1747. We are available Monday through Friday,
8am to 6pm CST.
Bright Health is a
consumer-focused health insurance and technology company. Through its
collaborative Health Plan Care Partner Model in local communities and
unique intelligence capabilities, Bright Health Plan is reshaping how
people and care providers achieve better health together by making
healthcare simpler, more affordable and personal. Bright Health Plan
currently offers a range of individual, family and Medicare Advantage
plans in Alabama, Arizona, Colorado, New York, Ohio and Tennessee via its
website, call center, broker partners and through government websites as
well as public health insurance exchanges. Learn more at www.brighthealthplan.com.