Our Story 

At Ameritas Group, we put our customers first. And second. And third. Always. That's why we're able to provide over 4.5 million people with quality dental, eye care and hearing care plans that fit their specific needs. And why we're ready and able to provide millions more with the same impeccable service. 

Our process is very simple: we do whatever it takes to help our customers get the care they need. And whatever it takes includes: 

·        Processing more than 3.5 million dental claims each year.  

·        Having a standard claims processing turnaround time of just 5-10 business days.  

·        Being so meticulous that our accuracy of processed claims exceeds 99%.  

·        Handling customized plan deductibles, coinsurance levels, maximums and claim allowances. 

·        Providing English and Spanish-speaking call center representatives and multilingual interpretation through our language service.