At Ameritas Group, we
put our customers first. And second. And third. Always. That's why we're able
to provide over 4.5 million people with quality dental, eye care and hearing
care plans that fit their specific needs. And why we're ready and able to
provide millions more with the same impeccable service.
Our process is very
simple: we do whatever it takes to help our customers get the care they need.
And whatever it takes includes:
·Processing
more than 3.5 million dental claims each year.
·Having
a standard claims processing turnaround time of just 5-10 business days.
·Being
so meticulous that our accuracy of processed claims exceeds 99%.
·Handling
customized plan deductibles, coinsurance levels, maximums and claim allowances.
·Providing
English and Spanish-speaking call center representatives and multilingual
interpretation through our language service.